Where do you deliver to?
My Fitness Kitchn deliver fresh premade fitness meals to Sydney, Blue Mountains, Wollongong, ACT, Newcastle and Central Coast.
Areas in Sydney we deliver to include the Eastern suburbs, Sydney CBD, North Sydney, Chatswood, Inner West, Parramatta, Canterbury, Penrith, Blacktown, Northern suburbs, Hills district, Macarthur and South Western Sydney. Please check our online post code checker or contact us on 1300 411 020 to find out if we deliver to your area.
We are looking into expanding to other states within Australia in the near future so stay tuned!
When do I need to place my order by and when will I receive it?
Please view the table below which outlines order cut off times and delivery days for locations.
What happens if I order after the cut off time?
We will do our best to include your order in the next closest delivery day. If not, your order will then be pushed to the following delivery day.
What time can I expect my order to arrive?
We will SMS you the morning of the delivery day with an approximate time of when your order will arrive.
We will SMS you again when your order has been delivered with a photo of the delivery location and a time stamp.
Will I need to be home to receive my order?
You don’t need to be home to receive your order. If no one is home, your fitness ready meals will be left in a thermal insulated box with ice packs at your front door step or in a secured location according to your delivery instructions.
If no one is home, how long can my meals stay cool outside when delivered?
Our thermal insulated boxes can keep food cool for up to 8 hours. We will notify you by SMS and email when your order has been delivered. To prevent your fitness ready meals from spoiling, please refrigerate them immediately when received.
Can I still receive deliveries if I live in a secured apartment?
Yes you can. When your order arrives, we will buzz your apartment number for access to your building. If no one is home, we will leave your order in a safe and secure location at your building and notify you by SMS with a photo.
Are the insulated boxes and ice packs recyclable?
Yes, the insulated box and ice packs are recyclable.
-The box is cardboard and can be recycled by placing it in your yellow curbside bin.
-The thermal liners that keep your food cool can be deposited at soft plastic collection points.
-Our ice packs can be reused up to five times for your personal use. For disposal, they are water-soluble which can be cut open and poured into a sink. The plastic casing can be recycled at soft plastic collection points.
Do you collect our used boxes?
As our boxes are recyclable, we don’t provide a box collection service.
Can I pick up my order directly from My Fitness Kitchn?
Yes, you can pick up from our facility located in Marrickville. Please contact us by email at info@myfitnesskitchn.com.au or call us on 1300 411 020 to make arrangements for picking up your order.
